Your privacy is our top priority. Read how we protect your personal information.
Last updated: January 2026
Star VPN (operated by Ontario Business Corporation #5019951, headquartered at 595 Bay Street, Toronto ON M5G 0B4, Canada) is committed to protecting the privacy of all users. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect: Star VPN operates under a strict zero-logs policy. We do not collect, store, or process any data related to your VPN activity including browsing history, traffic data, DNS queries, IP addresses used during VPN sessions, connection timestamps, or session duration. We collect only the minimum account information necessary to provide the service: your email address for account creation and billing information for payment processing.
How We Use Your Information: Account information (email address) is used solely to manage your subscription, send service notifications, and provide customer support. Payment information is processed by our third-party payment processors and is never stored on our servers. We do not sell, trade, or share your personal information with any third parties for marketing purposes.
Cookies and Analytics: Our website uses minimal cookies necessary for the site to function, including session cookies for account authentication. We do not use tracking cookies or third-party advertising networks. Our analytics are privacy-respecting and do not identify individual users.
Data Security: We implement industry-standard security measures to protect your account information, including encrypted storage, secure access controls, and regular security audits. Our VPN servers operate exclusively on RAM, ensuring no data can persist after a server restart.
Third-Party Services: Our payment processors (Stripe, PayPal, and cryptocurrency processors) have their own privacy policies governing the information they collect. We encourage you to review their privacy policies. We do not share your VPN usage data with any third party under any circumstances.
Your Rights: You have the right to access, correct, or delete your account information at any time. To exercise these rights, contact us at support@starvpn.com. You may also request deletion of your account and all associated personal data at any time.
Changes to This Policy: We may update this Privacy Policy from time to time. When we make significant changes, we will notify users via email and post the updated policy on our website. Continued use of Star VPN after changes constitutes acceptance of the updated policy.
Contact: For privacy-related inquiries, email privacy@starvpn.com or write to us at 595 Bay Street, Toronto ON M5G 0B4, Canada.